Return Policy
For a hassle-free return experience, The Wedgy by Pro Leveler offers a generous 30-day return policy. If you're not completely satisfied with your purchase, you can return any item purchased from our website within this timeframe for a full refund of the product's purchase price (excluding tax and shipping).
If the reason for return is due to our error, such as receiving an incorrect or defective item, we'll cover the return shipping costs and promptly refund your purchase price or send a replacement.
To initiate a return for any reason, simply reach out to our Customer Service team at 954-383-9442 or via email at info@ProLeveler.com. Please ensure you have your receipt handy, showing the date and price of your purchase.
Once we've received and processed your returned item, we'll notify you via email regarding your refund status. Typically, you can expect to receive your refund within four weeks from the date you send the package back to us. However, in many cases, refunds are processed even more swiftly.
Please ship your returns to the following address:
Pro Leveler
2700 NE 1st Ave
Wilton Manors, FL 33334
This timeframe includes the transit time for us to receive your return (usually 5 to 10 business days), the processing time once we receive it (approximately 3 to 5 business days), and the time taken by your bank to finalize the refund request (typically 5 to 10 business days).